Business Coordinator

Full Time / Permanent

Based in MBP's Los Angeles (Van Nuys), California office / Hybrid working

Are you a detail-oriented professional with exceptional customer service skills? 

We are seeking a Business Coordinator (BC) to support our Purchase and Sales Managers in their daily operations. This role involves managing tasks from contract signing to the receipt and shipment of goods. As a Business Coordinator, you will ensure all tasks are completed efficiently and professionally, with all documentation being compliant and accurate. This hands-on position offers the chance to work with employees, customers, and suppliers across the US, Europe and beyond in a small but significant global company dedicated to sustainability. Join us and explore exciting opportunities within the global circular economy! 

Your main tasks will be:

  • Supplier and Customer Interaction: Manage communications, check contracts in CRM, create contracts in ERP, and coordinate collections and deliveries. 
  • Order Management: Handle receiving and shipping orders and follow up on open and unfinished lines in ERP. 
  • Account Management: Oversee key outsourced accounts and their monthly activity sheets. 
  • Contract Management: Regularly review purchase and sales contracts, inform Area Managers of status, and ensure contract fulfillment. 
  • Payment Collection: Chase customer payments. 
  • Customer Service: Address invoice and customer queries, manage references, and provide truck plate numbers to suppliers. 
  • Sustainability Support: Issue and collect sustainable delivery notes, ensure correct document filing, and update ERP with sustainability information. 
  • Meeting Preparation: Organize and prepare for meetings using ERP data and follow up on actions. 
  • Audit Support: Assist with external audits, send out documents, follow up on results, and support MBP audits. 
  • Backup Support: Provide backup for BC colleagues as needed. 

Who are you?

We are looking for someone with the following essential experience or qualifications:  

  • Experience in back-office sales administration. 
  • Experience in logistics and/or supply chain coordination – ideally a background in bulk shipping, export and B2B.

Essential Skills: 

  • Language Proficiency: Business-level verbal and written English (minimum B2); additional languages are a plus. 
  • Technical Skills: Proficient in MS365 and experienced in using SharePoint. 
  • Continuous Improvement: Knowledge of Lean, Six Sigma, or similar methodologies. 
  • Communication: Strong interpersonal skills, effective at all levels. 
  • Methodical Approach: Structured, methodical, and well-organized. 
  • Initiative: Ability to work independently and present ideas. 
  • Resilience: Ability to work well under pressure and meet deadlines. 
  • Team Player: Contributes positively to a collaborative culture. 

At MBP, we value employees who are critical thinkers, act with integrity and transparency, and embrace innovative ideas. 

Why work for us?

  • A competitive salary in the range of $48,000 – $50,000, dependent on experience.  
  • A company bonus.  
  • Working for a Company dedicated to sustainability, the environment and natural resources.  
  • A friendly, professional and nurturing culture, dedicated to engagement and retention.  
  • Flexibility with hybrid working after a suitable period.  
  • Training opportunities with a focus on professional development. 
  • Occasional international travel to other MBP offices (role dependent).  

Ready to make a difference?

For more information about MBP Solutions please visit our website. To apply for this position, please submit your up-to-date CV in English to our HR Team: humanresources@mbpsolutions.com (no agencies please)

Shortlisted candidates will be contacted for an interview by email. Thank you for considering this opportunity with MBP Solutions. We look forward to welcoming a talented individual to our team!

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